At Viajas Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our travel services.

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1. Information We Collect

When you use our services, we may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, payment details, and travel preferences.

Booking Information: Travel itinerary, accommodation details, and transportation bookings.

Technical Information: IP address, browser type, operating system, and usage data through cookies and analytics tools.

Communication Data: Emails, chats, and customer support inquiries.

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2. How We Use Your Information

Viajas Ltd. collects your data to provide and improve our services, including:

Processing bookings and payments securely.

Sending booking confirmations, travel updates, and promotional offers.

Personalizing your travel experience based on preferences.

Responding to inquiries and providing customer support.

Improving our website and services through analytics and feedback.

Complying with legal and regulatory requirements.

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3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: Airlines, hotels, tour operators, and payment processors to fulfill your travel bookings.

Legal Authorities: When required by law or to protect our legal rights.

Marketing Partners: With your consent, to provide promotional offers and travel deals.

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4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. These measures include:

SSL encryption for secure transactions.

Regular security audits and system updates.

Access controls to limit personal data exposure.

Despite our efforts, no system can guarantee 100% security. Please use strong passwords and protect your account credentials.

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5. Your Privacy Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.

Withdraw consent for marketing communications.

Request data portability where applicable.

Lodge a complaint with a data protection authority.

To exercise your rights, contact us at privacy@viajasltd.agency.

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6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve targeted ads. You can manage cookie preferences through your browser settings.

For more details, see our Cookie Policy.

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7. Third-Party Links

Our website may contain links to third-party sites. Viajas Ltd. is not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies.

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8. Children’s Privacy

Viajas Ltd. does not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us to remove it.

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9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Viajas Ltd.

Email: privacy@viajasltd.agency

Phone: +234 8035284894

Website: www.viajasltd.agency

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By using our website and services, you consent to the terms outlined in this Privacy Policy.